SACRAMENTO COUNTY BEHAVIORAL HEALTH RESOURCES FOR CRISIS SITUATIONS

This resource list is intended to inform you of most of the mental health programs specifically designed for crisis situations available through Sacramento County Behavioral Health. Certain eligibility requirements may apply. Services may be listed more than once. If you are in need of diagnostic, medication, or treatment services, which require an authorization, please contact the Sacramento County Access Team at (916) 875-1055 or toll free at 1-888-881-4881.

SacMap tries to keep this list up-to-date. If you find information that is incorrect or needs to be updated, or a great resource we should include, please email us.

CRISIS SERVICES

Centro de Apoyo Latino Program (CAL)

3301 37TH AVENUE, SACRAMENTO, CA 95824 | PHONE: (916) 210-8773 | WEBSITE

EMERGENCY AFTER HOURS: 916-227-2600

HOURS OF OPERATION: MONDAY - FRIDAY | 9:00 AM - 5:30 PM

The Centro de Apoyo Latino (CAL) Program is for Latino Adults that are primarily Spanish speakers of all ages. CAL provides brief short term crisis intervention services along with navigation to longer term solutions. CAL provides one on one navigation, support groups and community resources.

Community Support Team

PHONE: (916) 874-6015 | WEBSITE

HOURS OF OPERATION: MONDAY - FRIDAY | 8:00 AM - 5:00 PM

The Community Support Team consists of teams of Peer/Family Support Specialists and Sacramento County Mental Health Counselors who provide a mobile response to community members experiencing a crisis. The goal is to ameliorate the crisis and the potential need for emergency psychiatric or acute care services.  The team may also assist in post discharge from acute care services such as the Mental Health Treatment Center, or with contacts with law enforcement, emergency rooms, etc. The team ensures there is appropriate follow‐up care, including any necessary safety plans, and provides support and education to individuals and family members to help prevent a relapse back into crisis.

Services Provided

  • Crisis intervention, situation stabilization

  • Mental health assessments and intervention

  • Rapid linkage and/or re‐linkage to treatment providers

  • Linkage to community supports to prevent the risk of suicide and/or relapse back into crisis

  • Follow up care and aftercare planning

  • Peer and/or family support

  • Safety planning

Program Brochure

Crime Victims Services (Sacramento LGBTQ Center)

PHONE: (916) 442-0185 ext. 126 | EMAIL | WEBSITE

We support community members who have been victims of discrimination, harassment, violence, trafficking, hate crimes, or other physical, emotional, or financial abuse at the hands of law enforcement, at home, in school, in healthcare settings, at work, or anywhere in our community.

 

Advocates are available to listen and support you regardless of circumstance and can offer direct assistance and community resource navigation to help you feel safe, welcome, and on a path to thrive. Services are free and available to all eligible community members regardless of immigration status.

Services Offered

  • Reporting Assistance: You may not fully understand what has happened to you or think of it  as a crime, but you can report any incident of bias or hate through our website. You may also call the Center or come in to receive assistance as you advocate in filing official reports.

  • Legal Aid: Free legal services are available for survivors.

  • Mental Health Support: Free counseling and support groups are available to victims of crime.

  • Emergency Shelter: Free emergency shelter in a motel for up to 5-nights for 18+ year old victims of crime and their families.

  • Q-Spot Youth Center: Free drop-in center for LGBTQ+ youth ages 13-24 including respite, peer support, advocacy and mentorship, and homeless services including food, clothing, showers, laundry, phone charging, and other supplies.

  • Youth Transitional Housing: Transitional housing in 90-day STEP program, 24-months TLP program, or up to 6-months in a Host Home program may be available for 18-24 year old LGBTQ+ youth experiencing homelessness who have been victims of crime.

  • Additional Services Available: Crisis intervention, Victim Compensation Assistance, Employment Assistance, Housing Navigation, and Life Skills Workshops.

Crisis Nursery

NORTH: 4533 PASADENA AVENUE, SACRAMENTO, CA 95821| PHONE: (916) 679-3600 | WEBSITE 

SOUTH: 6699 SOUTH LAND PARK DRIVE, SACRAMENTO, CA 95831 | PHONE: (916) 394-2000

The Sacramento Children’s Home operates the county’s only Crisis Nursery. Our mission is to prevent child abuse and neglect by providing support to families at times of crisis. The Sacramento Crisis Nursery is a family-strengthening program, where parents can bring their children ages 0-5 to one of two Sacramento nurseries for emergency childcare services or overnight care during difficult times.

  • Voluntary, confidential and free

  • Childcare services provided 24 hours a day, 365 days a year

  • Children are cared for in a safe, loving and homelike environment

  • Age-appropriate play and learning activities

  • Crisis Intervention services and case management support for the family

  • Two Crisis Nursery locations: South Sacramento & North Sacramento

  • Care provided to children newborn to five (ages 0-5)

 

The Sacramento Crisis Nursery is here if you need help caring for your children in tough times.

  • A sudden illness or accident

  • Feelings of desperation or helplessness

  • Emotional distress or frustration

  • Domestic violence

  • Homelessness

  • Drug or alcohol treatment

  • A medical or mental health situation

  • Employment or housing situation

 

Children may stay at the nurseries for up to 30 days. Each child has their own bed and is provided with all the essentials while they stay at the Nursery. This includes clothing and shoes, diapers and formula. The nursery provides nutritious homemade meals and snacks served family-style. Scheduled age-appropriate learning activities, playtime, mealtimes, and bedtime help structure the child’s experience. The ultimate goal of our program is to keep families together and reduce the number of young children that enter into the foster care system.

Mental Health Urgent Care Clinic

2130 STOCKTON BLVD, BUILDING 300, SACRAMENTO, CA 95817 | PHONE: (916) 520-2460 | WEBSITE

HOURS OF OPERATION: MONDAY - FRIDAY | 10:00 AM - 8:00 PM (last walk-in at 7:00 PM)

                                   SATURDAYS, SUNDAYS, HOLIDAYS | 10:00 AM - 6:00 PM (LAST WALK-IN AT 5:00 PM)

                                   ** DUE TO COVID, CALL AHEAD TO VERIFY HOURS

The Mental Health Urgent Care Clinic (MHUCC) is a walk-in clinic for individuals with an urgent mental health need. The MHUCC is a client-centered program that focuses on providing immediate relief to individuals and families in distress. The program intends to avert psychiatric emergency room visits and involuntary hospitalizations. As a walk-in clinic, the MHUCC welcomes anyone experiencing mental health-distress regardless of age and ability to pay. Individuals experiencing non-psychiatric emergencies are encouraged to visit their local emergency room or call 911.

Services Offered: 

  • A safe space for individuals and families, peer support and onthe- spot counseling

  • Crisis interventions, psychiatric evaluations and clinical assessments

  • Referrals and linkages to community resources

  • Brief medication management services (excluding controlled substances)

The Source

PHONE/TEXT: (916) 787-7678 | CHAT | FACEBOOKWEBSITE | EMAIL

The Source is a foster youth and resource family urgent response program, administered by the Sacramento Children’s Home. The Source aims to provide support to resource families and current or former foster youth during times of crisis and struggle. The program features urgent crisis support, which includes a free hotline for youth and families, available 24-hours per day, seven days a week. The Source is also available via text message, live online chat, and through social media. In addition to robust phone support, The Source also provides in person urgent response in the community as well as follow up community support to help youth and caregivers during crises. Resource families are provided with case management, mental health services, referrals, and respite activities when applicable.

Youth Health Network

401 S STREET, SACRAMENTO, CA 95814 | PHONE: (833) 333-2946 | WEBSITE

The Youth Help Network provides outreach and crisis support to transition-age youth (TAY), ages 16 through 25 years old, in areas where TAY are known to congregate. Site-based staff and street teams provide on demand crisis support, reduce geographic barriers, improve timeliness to services via a “fast pass” linkage approach, and provide outreach and information via a secured website and targeted social media.

PHONE RESOURCES

California Coalition for Youth Crisis Line

PHONE: (800) 843-5200 | WEBSITE

HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

The California Youth Crisis Line (CYCL) operates the statewide emergency response system for youth (ages 12-24) and families in crisis. Professionally trained staff and volunteer counselors respond to 20,000 calls annually with crisis intervention counseling and resource referrals to service providers in the caller’s local community. We have access to more than 5,500 free or low-cost resources for youth and families across California. What is a crisis? Anytime you are feeling misunderstood or overwhelmed and needing to talk to someone about what’s happening, especially before you run away or cause harm to yourselves or others. Call us first to learn how to handle your current and/or future crises.

Crisis Text Line

TEXT: Text HOME to 741741 | WEBSITE | FACEBOOK MESSENGER

HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from a secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.

Mental Health 24-Hour Crisis Line

PHONE: (888) 881-4881 OR (916) 875-1055 | WEBSITE

Call if you are experiencing a mental health crisis.

Suicide Prevention Line

PHONE: (916) 368-3111 | (800) 273-TALK (8255) | (800) SUICIDE (7842433) | CHAT | WEBSITE

TEXT: Text the word HOPE to (916) 668-iCAN (4226)

HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

The Suicide Prevention Crisis Line receives calls from people of all ages who are experiencing depression, hopelessness, alone, desperate, considering suicide. They also take calls from third parties who are concerned about a friend or loved one who is suicidal. They are available to listen and understand, and to offer information and resources as needed. The Crisis Lines are staffed by extensively trained, carefully selected volunteers who not only understand how a suicidal person reaches such despair, but also help the individual choose life.

Crisis Chat and Texting are support services available for individuals to engage with one of our extensively trained staff. Crisis Chat and Texting are not meant for emergent life-threatening situations. If you or someone you know is in immediate suicidal crisis, call the 24-hour Suicide Prevention Crisis Lines or 911.

Trevor Project Crisis Line

PHONE: (866) 488-7386 | TEXT: TEXT "START" TO 678-678 | CHATWEBSITE

HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

The Trevor Project offers accredited life-saving, life-affirming programs and services to LGBTQ youth that create safe, accepting and inclusive environments over the phone, online and through text.

  • Trevor Lifeline—The only national 24/7 crisis intervention and suicide prevention lifeline for LGBTQ young people under 25, available at 1-866-488-7386.

  • TrevorChat—A free, confidential, secure instant messaging service for LGBTQ youth that provides live help from trained volunteer counselors, open daily.

  • TrevorText—A free, confidential, secure service in which LGBTQ young people can text a trained Trevor counselor for support and crisis intervention, available daily by texting START to 678-678.

Veteran 24-Hour Crisis Line (National)

PHONE: 1-800-273-8255 (Press 1) | DEAF/HARD OF HEARING: (800) 799-4889 | TEXT: 838255 | CHAT WEBSITE | HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

 

The Veterans Crisis Line is a free, confidential resource that’s available to anyone, even if you’re not registered with VA or enrolled in VA health care. The caring, qualified responders at the Veterans Crisis Line are specially trained and experienced in helping Veterans of all ages and circumstances. Many of them are Veterans themselves.A trained responder will answer your call, text, or chat and ask you a few questions. You can decide how much you want to share.

Eligibility

  • All Veterans

  • All Service Members

  • National Guard and Reserve

  • Their family member and friends

WEAVE 24-Hour Crisis Line

1900 K STREET, SACRAMENTO, CA 95811 | PHONE: (916) 920-2952 | WEBSITE

HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

WEAVE’s 24-Hour Support and Information Line offers immediate intervention and support by trained peer counselors. Help is available in over 23 languages. Call whenever you feel the need to talk, regardless of whether the incident just occurred, or occurred months or even years ago.

RESPITE PROGRAMS

Abiding Hope Respite House (Crisis)

9916 Zion Way, Sacramento, CA 95827 | PHONE: (916) 287-4860 | WEBSITE

Abiding Hope is a 7 to 14 day respite facility for individuals 18 years of age and older with psychiatric disability. We provide a short-term alternative to an emergency department visit, or acute hospitalization for persons experiencing overwhelming stress, which can be alleviated with a brief respite stay. Abiding Hope Respite House is a coed facility that houses a maximum of five clients each day.

Services Offered:

  • Resource linkage, including regular check-ins to discuss goals and distribute appropriate materials

  • Care management to coordinate care and reduce emergency room visits

  • Onsite life skills groups to promote positive socialization and healthy coping skills

  • Transportation to appointments, meetings and other resources

 

Eligibility

To utilize respite services an individual must:

  • have a TB clearance

  • have 2 weeks of sobriety

  • be able to manage their own medication

  • not be currently at risk for self harm

  • not have a physical disability that affects their mobility

 

Referral Sources

  • Referrals may come from emergency rooms, law enforcement, outpatient case managers and shelters.

  • To self-refer, individuals may call (916) 287-4860 to participate in a phone screening to determine if they are eligible for services. 

Caregiver Crisis Intervention Respite Program

8241 AUBURN BLVD, SUITE 265, CITRUS HEIGHTS, CA 95610 | PHONE: (916) 728-9333 | WEBSITE

Administered by Del Oro Caregiver Resource Center, this program helps decrease hospitalizations due to mental health crises of family caregivers of dementia patients. The program provides funding for respite care, family consultation, home visits and an assessment with a Master’s level clinician to develop a care plan focused on services, supports and wellness. The program serves adult caregivers of all age groups with the majority of caregivers being in the 60+ age range. 

Eligibility

A client must be caring for an adult with a cognitive impairing condition that occurred after the age of 18 or caring for someone 60+ regardless of diagnosis and requiring assistance with 2 or more activities of a daily living.  

Mental Health Crisis Respite Program

PHONE: (916) 737-7483 | WEBSITE

The Crisis Respite Center (CRC) is staffed 24/7 and serves any individual in Sacramento County who is at least 18 years of age experiencing a mental health crisis but is not in immediate danger to self or others. There is no medical staff at the Crisis Respite Center and participation is completely voluntary. All individuals utilizing the Crisis Respite Center are be eligible to stay for up to 23 hours and expect service based in compassion, understanding and knowledge. While at the Crisis Respite Center, the primary goal is to offer a stable and supportive environment so that the “guest” is better positioned to explore their crisis with a solution-oriented mindset. Every guest will leave with an individualized resource plan. If transportation to the CRC is an issue, the CRC staff may be able to help.

Eligibility

  • Ages 18+

  • Sacramento County Resident

  • Experiencing a mental health crisis but is not in immediate danger to self or others

Mental Health Respite Program

PHONE: (916) 453-1482 | EMAILWEBSITE

Administered by Saint John’s Program for Real Change, this program provides adult women and adult women and their children in immediate crisis with short-term mental health and supportive services for up to seven (7) days. Program Goals are to reduce emergency department visits and acute psychiatric hospitalizations and that clients will report an improvement in their recovery journey. 

Services Offered

  • Assessment

  • Treatment planning 

  • Resource linkage 

  • Crisis intervention

  • Family intervention  

  • Case management

Eligibility

  • Women in crisis

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This program is funded by the Sacramento County Division of Behavioral Health Services through the voter approved Proposition 63, Mental Health Services Act (MHSA).

PHONE | (916) 366-4600

     FAX | (916) 855-5448

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