The Health Consumer Alliance (HCA) offers free assistance over-the-phone or in-person to help people who are struggling to get or maintain health coverage and resolve problems with their health plans.
Do you need help getting or keeping health coverage, such as Medi-Cal, private insurance, or Covered California? Are you having problems getting the health care services you need?
We help Californians apply for coverage, find the appropriate doctor or provider, dispute denials of health services, prevent disruption in care, and address and resolve billing problems.
The HCA provides free legal services to all consumers, in all languages, regardless of income level. We are an independent consumer assistance program supported by the California Department of Managed Health Care, Covered California, and The California Endowment.
A subset of HCA partners also provides Cal MediConnect Ombuds services to 7 demonstration counties: Santa Clara, San Mateo, Los Angeles, Orange, San Bernardo, Riverside, and San Diego. Cal MediConnect members and other Medicare and Medi-Cal beneficiaries receive education and advocacy related to Cal MediConnect plans and benefits.
Call the Health Consumer Alliance at 888‑804‑3536 for a free, confidential consultation and information. TTY 877‑735‑2929.
Find out more here.