Client Support Specialist - IHOT

is required.

EDUCATION AND/OR EXPERIENCE:

High School Diploma plus relevant lived experience related to mental health care, housing instability, and/or substance use recovery. Knowledge of needs of culturally diverse transition age youth/ young adults required. Knowledge of SCC Behavioral Health systems and procedures highly desired. Medi-Cal experience highly desired. Must have proven experience with needs and resources for clients with mental health and/or substance abuse issues.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of clients or employees of organization. Bilingual communication skills desired (English/Vietnamese or Spanish/English).

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid California driver’s license with access to a personal vehicle with current insurance that can be used for company business. Current CPR and First Aid Certification required (or complete within 30 days of hire). Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. TB test required.

MATHEMATICAL SKILLS:

Ability to work with basic mathematical concepts as required for reporting.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software. Internet research skills are a plus. Ability to learn and utilize EHR system to document services provided.