SACRAMENTO COUNTY BEHAVIORAL HEALTH CRISIS RESOURCES
This resource list is intended to inform you of most of the mental health programs specifically designed for crisis situations available through Sacramento County Behavioral Health. Certain eligibility requirements may apply. Services may be listed more than once. If you are in need of diagnostic, medication, or treatment services, which require an authorization, please contact the Sacramento County Access Team at (916) 875-1055 or toll free at 1-888-881-4881.
SacMap tries to keep this list up-to-date. If you find information that is incorrect or needs to be updated, or a great resource we should include, please email us.
CRISIS SERVICES
These services provide mental health support for people with a mental health problem that can’t wait for a regular, scheduled appointment.
Centro de Apoyo Latino Program (CAL)
3301 37TH AVENUE, SACRAMENTO, CA 95824 | PHONE: (916) 210-8773 | WEBSITE
EMERGENCY AFTER HOURS: 916-227-2600
HOURS OF OPERATION: Monday - Friday | 9:00 AM - 5:30 PM
The Centro de Apoyo Latino (CAL) Program provides brief short-term crisis intervention and navigation to longer term solutions. CAL provides one on one navigation, support groups and community resources.
SERVICES OFFERED
-
Brief, short-term crisis intervention
-
Resource/Service navigation
-
Support groups
ELIGIBILITY
-
Latino adults that are primarily Spanish speakers
COST
-
Free
REFERRAL PROCESS
-
Call for information and assistance
Community Support Team
PHONE: (916) 874-6015 | WEBSITE
HOURS OF OPERATION: Monday - Friday | 8:00 AM - 5:00 PM
The Community Support Team consists of teams of Peer/Family Support Specialists and Sacramento County Mental Health Counselors who provide a mobile response to community members experiencing a crisis.
SERVICES OFFERED
-
Crisis intervention
-
Mental health assessments and intervention
-
Linkage and/or re‐linkage to treatment providers
-
Linkage to community supports
-
Follow up care
-
Peer and/or family support
-
Safety planning
ELIGIBILITY
-
Any Sacramento County resident
Sacramento LGBTQ Center Crime Victims Services
PHONE: (916) 442-0185 ext. 126 | EMAIL | WEBSITE
Administered by the Sacramento LGBT Community Center. Provides support to community members who have been victims of discrimination, harassment, violence, trafficking, hate crimes, or other physical, emotional, or financial abuse.
SERVICES OFFERED
-
Reporting Assistance
-
Legal Aid
-
Mental Health Support
-
Emergency Shelter
-
Q-Spot Youth Center
-
Youth Transitional Housing
-
Additional Services Available: Crisis intervention, Victim Compensation Assistance, Employment Assistance, Housing Navigation, & Life Skills Workshops
ELIGIBILITY
-
Community members who have been victims of discrimination, harassment, violence, trafficking, hate crimes, or other physical, emotional, or financial abuse.
COST
-
Services are free and available to all eligible community members regardless of immigration status
REFERRAL PROCESS
-
Drop-in Service
Crisis Nursery
NORTH: 4533 PASADENA AVENUE, SACRAMENTO, CA 95821| PHONE: (916) 679-3600 | WEBSITE
SOUTH: 6699 SOUTH LAND PARK DRIVE, SACRAMENTO, CA 95831 | PHONE: (916) 394-2000
Provided by the Sacramento Children’s Home. Parents can bring their children ages 0-5 to one of two Sacramento nurseries for emergency childcare services or overnight care during difficult times.
SERVICES OFFERED
-
Emergency childcare services provided 24 hours a day, 365 days a year (Children may stay up to 30-days)
-
Crisis Intervention services and case management support for the family
ELIGIBILITY
-
Children ages newborn to five
-
Children of parents experiencing a crisis*
-
Does not serve foster children or children requiring excessive one-to-one supervision.
COST
-
Free
REFERRAL PROCESS
-
Call for appointment and space availability
-
High priority cases get preference
-
Waitlist available
*Examples of a crisis include
-
A sudden illness or accident
-
Feelings of desperation or helplessness
-
Emotional distress or frustration
-
Domestic violence
-
Homelessness
-
Drug or alcohol treatment
-
A medical or mental health situation
-
Employment or housing situation
Mental Health Urgent Care Clinic
2130 STOCKTON BLVD, BUILDING 300, SACRAMENTO, CA 95817 | PHONE: (916) 520-2460 | WEBSITE
HOURS OF OPERATION:
Monday - Friday | 10:00 AM - 8:00 PM (Last walk-in: 7:00 PM)
Saturday, Sunday, Holidays | 10:00 AM - 6:00 PM (Last walk-in: 5:00 PM)
The Mental Health Urgent Care Clinic (MHUCC) is a walk-in clinic for individuals with an urgent mental health need.
SERVICES OFFERED
-
Counseling
-
Crisis interventions
-
Evaluations and assessments
-
Peer and family support
-
Referrals and linkages to community resources
-
Brief medication management services (excluding controlled substances)
ELIGIBILITY
-
Anyone experiencing a mental health and/or co-occurring substance abuse crisis
COST
-
Does not turn anyone away due to a lack of funds
-
Accepts Medi-Cal
REFERRAL PROCESS
-
Walk-in (Call to confirm hours)
ADDITIONAL INFORMATION
SERVICES OFFERED
-
Urgent crisis support (in-person)
-
Hotline for youth and families (24 a day/7 days a week)
-
Support by Phone, Text or Live Chat
-
Case management
-
Mental health services
-
Referrals
-
Respite activities
ELIGIBILITY
-
Families in crisis or struggling
-
Caregivers of foster youth
-
Youth (up to age 26)
-
Current or former foster youth (up to age 26) in crisis or struggling
COST
-
Free
REFERRAL PROCESS
-
Call, text, or chat for support
SERVICES OFFERED
-
Outreach
-
Crisis support (by phone, in-person, & online)
-
Online support resources
ELIGIBILITY
-
Youth (16-25)
Inpatient Services
Services provided in a hospital where a person stays overnight either because there is a psychiatric emergency or because the person needs mental health treatment that can only be done in the hospital. Admission can be voluntary or involuntary.
ELIGIBILITY
If you have mental illness or symptoms of mental illness and you cannot be safely treated at a lower level of care, and, because of the mental illness or symptoms of mental illness, you:
-
Represent a current danger to yourself or others, or significant property destruction
-
Are prevented from providing for or using food, clothing or shelter
-
Present a severe risk to your physical health
-
Have a recent, significant deterioration in ability to function, and
-
Need psychiatric evaluation, medication treatment, or other treatment that can only be provided in the hospital.
Voluntary admission
An individual agrees to go into and/or stay in the hospital.
Involuntary admission
Hospitals may keep an individual for up to 72 hours without their permission. Hospitals can do this when the hospital thinks you are likely to harm yourself or someone else and that you are unable to take care of your own food, housing and clothing needs. The hospital will tell you in writing what they are doing and what your rights are. If doctors think you need to stay for more than 72 hours, you have the right to a lawyer and a hearing before a judge. The hospital will tell you how to ask for this.
ACCESSING INPATIENT SERVICES
An emergency is a serious mental or emotional problem such as:
-
When a person is a danger to himself, herself, or others because of what seems like a mental illness, or
-
When a person cannot get or use the food, shelter, or clothing they need because of what seems like a mental illness.
In an emergency, call 9-1-1 or take the person to a hospital emergency room.
PATIENTS’ RIGHTS & PRIVACY
Whenever an individual is involuntarily detained in a hospital setting, California law affords specific legal protections and the availability of a knowledgeable advocate to speak on behalf of the detained consumer. A Consumers Self-Help Patients' Rights advocate will present the expressed interests of the client in Certification Review hearings and various other legal procedures which may occur routinely or which are requested by the client. Whenever a client in the local system feels their rights are being infringed upon or even denied, that consumer can request review of the instance and a thorough investigation will be done.
Patient’s Rights Advocates are available for assistance in completing forms and resolving a Grievance, Appeal, and State Fair Hearing. A Patient’s Rights Advocate can also help with questions about your rights.
For assistance:
-
Call the Sacramento County Mental Health Plan’s 24-hour, toll-free phone number (888) 881-4881.
-
You may also call the Patient’s Right Advocate (916) 333-3800.
-
If that does not solve your problem, you may call the State of California’s Ombudsman for help:
Phone
(800) 896-4042 - CA Only
(916) 654-3890
(800) 896-2512 TTY
Fax
(916) 653-9194
PHONE SUPPORT
The following mental health services and support accessible by phone, either by call or text. These services and supports offer immediate assistance, and counseling, as well as connection to local resources.
Amala Youth Hopeline Call-In/Text-In Services
PHONE: (855) 952-6252 | WEBSITE
HOURS OF OPERATION:
CALL: Monday, Wednesday, Friday, Saturday, Sunday | 6:00 PM - 10:00 PM
TEXT: Wednesday | 6:00 PM - 10:00 PM
A free, confidential and HIPAA compliant peer counseling service for Muslim Youth.
SERVICES OFFERED
-
Phone/Text Peer Counseling
ELIGIBILITY
-
Muslim Youth
COST
Free
REFERRAL PROCESS
Call for immediate support
California Coalition for Youth Crisis Line
PHONE: (800) 843-5200 | WEBSITE
HOURS OF OPERATION: 24-hours/7-days a week
The California Youth Crisis Line (CYCL) operates the statewide emergency response system for youth (12-24) and families in crisis.
SERVICES OFFERED
-
Phone Support
-
Crisis intervention counseling
-
Resource referrals
ELIGIBILITY
-
Youth (12-24)
COST
Free
REFERRAL PROCESS
Call for immediate support
Crisis Text Line
TEXT: Text HOME to 741741 | WEBSITE | FACEBOOK MESSENGER
HOURS OF OPERATION: 24-hours/7-days a week
The Crisis Text Line is a text message option to receive crisis counseling. A live, trained Crisis Counselor receives the text and responds, all from a secure online platform.
Mental Health 24-Hour Crisis Line
PHONE: (888) 881-4881 OR (916) 875-1055 | WEBSITE
Call if you are experiencing a mental health crisis.
SERVICES OFFERED
-
Telephone screening assessment
-
Determines service eligibility
-
Linkage to services
-
Information and referral
ELIGIBILITY
-
Individuals who do not have access to benefits through a private insurance carrier
COST
-
Free
REFERRAL PROCESS
-
Call for services
Suicide Prevention Line
PHONE: (916) 368-3111 | (800) 273-TALK (8255) | (800) SUICIDE (7842433) | CHAT | WEBSITE
TEXT: Text the word HOPE to (916) 668-iCAN (4226)
HOURS OF OPERATION: 24-hours/7-days a week
The Suicide Prevention Crisis Line receives calls from people of all ages who are experiencing depression, hopelessness, alone, desperate, considering suicide.
SERVICES OFFERED
-
Suicide prevention crisis phone line
-
Crisis Chat and Texting (not meant for emergent life-threatening situations)
-
Information and Resources
ELIGIBILITY
-
Individuals experiencing depression, hopelessness, alone, desperate, considering suicide
-
Individuals concerned about a friend or loved one who is suicidal
COST
-
Free
REFERRAL PROCESS
-
Call, text, or chat for support
SERVICES OFFERED
-
Crisis support line offered 24 hours/day, 7 days per week
ELIGIBILITY
-
Resource families
-
Current or former foster youth
COST
-
Free
REFERRAL PROCESS
-
Call, email or chat for support
SERVICES OFFERED
-
24/7 phone-based crisis intervention and suicide prevention
-
Instant messaging service
-
Text-based support and crisis intervention
ELIGIBILITY
-
LGBTQ young people under age 25
COST
-
Free
REFERRAL PROCESS
-
Call, text, or chat for support
Veteran 24-Hour Crisis Line (National)
PHONE: 1-800-273-8255 (Press 1) | DEAF/HARD OF HEARING: (800) 799-4889 | TEXT: 838255 | CHAT WEBSITE | HOURS OF OPERATION: 24-hours/7-days a week
The Veterans Crisis Line is a free, confidential resource that’s available to anyone, even if you’re not registered with VA or enrolled in VA health care.
SERVICES OFFERED
-
Phone-based crisis support for veterans
-
Text-based crisis support
-
Online chat service
ELIGIBILITY
-
All Veterans
-
All Service Members
-
National Guard and Reserve
-
Their family member and friends
COST
-
Free
REFERRAL PROCESS
-
Call, text, or chat for support
WEAVE 24-Hour Crisis Line
1900 K STREET, SACRAMENTO, CA 95811 | PHONE: (916) 920-2952 | WEBSITE
HOURS OF OPERATION: 24-hours/7-days a week
WEAVE’s 24-Hour Support and Information Line offers immediate intervention and support to survivors of survivors of domestic violence, sexual assault, and sex trafficking. Help is available in over 23 languages.
SERVICES OFFERED
-
Support and information line
-
Immediate intervention and support
ELIGIBILITY
-
Survivors of domestic violence, sexual assault, and sex trafficking
COST
-
Free
REFERRAL PROCESS
-
Call, text, or chat for support
Respite Programs
Respite Programs provide a safe environment in which participants increase their knowledge of available supports and how to access them, improve well-being, reduce stress, increase connectedness and reduce feelings of isolation, decrease risk of harm, and reduce visits to the emergency room and psychiatric hospitals.
Abiding Hope Respite House
9916 Zion Way, Sacramento, CA 95827 | PHONE: (916) 287-4860 | WEBSITE
Abiding Hope Respite House provides a short-term respite facility to those 18 years of age and holder living with a psychiatric disability.
SERVICES OFFERED
-
7-14 day respite
-
Resource linkage
-
Care management
-
Life skills groups
-
Transportation
ELIGIBILITY
-
Ages 18+
-
Have a psychiatric disability
-
Have a TB clearance
-
Have two weeks of sobriety
-
Be able to manage their own medication
-
Not currently at risk for self harm
-
No physical disability that affects mobility
COST
Free
REFERRAL PROCESS
-
Referrals may come from emergency rooms, law enforcement, outpatient case managers and shelters.
-
To self-refer, individuals may call (916) 287-4860 to participate in a phone screening to determine if they are eligible for services.
Caregiver Crisis Intervention Respite Program
8241 AUBURN BLVD, SUITE 265, CITRUS HEIGHTS, CA 95610 | PHONE: (916) 728-9333 | WEBSITE
Del Oro Caregiver Resource Center provides a variety of services to improve and support the wellbeing of family caregivers.
SERVICES OFFERED
-
Respite care
-
Family consultation
-
Home visits
-
Assessment to develop a care plan
-
Support Groups
-
Short-term counseling
-
Legal/financial consultation
COST
-
Free
REFERRAL PROCESS
-
Call for information and assistance
ELIGIBILITY
-
Adult caregivers of an adult with a cognitive impairing condition that occurred after the age of 18 or of someone 60+ regardless of diagnosis and requiring assistance with 2 or more activities of a daily living
Mental Health Crisis Respite Program
PHONE: (916) 737-7483 | WEBSITE
The Crisis Respite Center (CRC) is staffed 24/7 and serves any individual in Sacramento County who is at least 18 years of age experiencing a mental health crisis but is not in immediate danger to self or others.
SERVICES PROVIDED
-
Safe, stable, and supportive place to stay for up to 23 hours
-
Individualized resource plan
-
Transportation may be available
ELIGIBILITY
-
Ages 18+
-
Sacramento County Resident
-
Experiencing a mental health crisis, but not in immediate danger to self or others
COST
-
Free
REFERRAL PROCESS
-
Call for services
SERVICES OFFERED
-
Short-term mental health and supportive services for up to 7 days
-
Respite housing
-
Evaluations
-
Resource linkage
-
Crisis intervention
-
Family intervention
ELIGIBILITY
-
Adult women and women with children experiencing an immediate mental health crisis
-
Crisis cannot be life-threatening or require psychiatric hospitalization.
COST
-
Free
REFERRAL PROCESS
-
Call for services
SERVICES OFFERED
-
Provides mental health respite care
-
Peer support
ELIGIBILITY
-
None
COST
-
Free
REFERRAL PROCESS
-
Call for assistance
This program is funded by the Sacramento County Division of Behavioral Health Services through the voter approved Proposition 63, Mental Health Services Act (MHSA).