SACRAMENTO COUNTY BEHAVIORAL HEALTH CRISIS RESOURCES

This resource list is intended to inform you of most of the mental health programs specifically designed for crisis situations available through Sacramento County Behavioral Health. Certain eligibility requirements may apply. Services may be listed more than once. If you are in need of diagnostic, medication, or treatment services, which require an authorization, please contact the Sacramento County Access Team at (916) 875-1055 or toll free at 1-888-881-4881.

SacMap tries to keep this list up-to-date. If you find information that is incorrect or needs to be updated, or a great resource we should include, please email us.

CRISIS SERVICES

These services provide mental health support for people with a mental health problem that can’t wait for a regular, scheduled appointment.

Centro de Apoyo Latino Program (CAL)

3301 37TH AVENUE, SACRAMENTO, CA 95824 | PHONE: (916) 210-8773 | WEBSITE

EMERGENCY AFTER HOURS: 916-227-2600

HOURS OF OPERATION: Monday - Friday | 9:00 AM - 5:30 PM

The Centro de Apoyo Latino (CAL) Program provides brief short-term crisis intervention and navigation to longer term solutions. CAL provides one on one navigation, support groups and community resources.

SERVICES OFFERED

  • Brief, short-term crisis intervention

  • Resource/Service navigation

  • Support groups

ELIGIBILITY

  • Latino adults that are primarily Spanish speakers

COST

  • Free

 

REFERRAL PROCESS

  • Call for information and assistance

Community Support Team

PHONE: (916) 874-6015 | WEBSITE

HOURS OF OPERATION: Monday - Friday | 8:00 AM - 5:00 PM

The Community Support Team consists of teams of Peer/Family Support Specialists and Sacramento County Mental Health Counselors who provide a mobile response to community members experiencing a crisis. 

SERVICES OFFERED

  • Crisis intervention

  • Mental health assessments and intervention

  • Linkage and/or re‐linkage to treatment providers

  • Linkage to community supports 

  • Follow up care 

  • Peer and/or family support

  • Safety planning

ELIGIBILITY

  • Any Sacramento County resident

COST

  • Free

REFERRAL PROCESS

  • Call for services

ADDITIONAL INFORMATION

Program Brochure

Sacramento LGBTQ Center Crime Victims Services 

PHONE: (916) 442-0185 ext. 126 | EMAIL | WEBSITE

Administered by the Sacramento LGBT Community Center. Provides support to community members who have been victims of discrimination, harassment, violence, trafficking, hate crimes, or other physical, emotional, or financial abuse. 

SERVICES OFFERED

  • Reporting Assistance

  • Legal Aid

  • Mental Health Support

  • Emergency Shelter

  • Q-Spot Youth Center

  • Youth Transitional Housing

  • Additional Services Available: Crisis intervention, Victim Compensation Assistance, Employment Assistance, Housing Navigation, & Life Skills Workshops

ELIGIBILITY

  • Community members who have been victims of discrimination, harassment, violence, trafficking, hate crimes, or other physical, emotional, or financial abuse.

 

COST

  • Services are free and available to all eligible community members regardless of immigration status

REFERRAL PROCESS

  • Drop-in Service

Crisis Nursery

NORTH: 4533 PASADENA AVENUE, SACRAMENTO, CA 95821| PHONE: (916) 679-3600 | WEBSITE 

SOUTH: 6699 SOUTH LAND PARK DRIVE, SACRAMENTO, CA 95831 | PHONE: (916) 394-2000

​Provided by the Sacramento Children’s Home. Parents can bring their children ages 0-5 to one of two Sacramento nurseries for emergency childcare services or overnight care during difficult times.

SERVICES OFFERED

  • Emergency childcare services provided 24 hours a day, 365 days a year  (Children may stay up to 30-days)

  • Crisis Intervention services and case management support for the family

 

ELIGIBILITY

  • Children ages newborn to five

  • Children of parents experiencing a crisis*

  • Does not serve foster children or children requiring excessive one-to-one supervision.

COST

  • Free

REFERRAL PROCESS

  • Call for appointment and space availability

  • High priority cases get preference

  • Waitlist available

*Examples of a crisis include

  • A sudden illness or accident

  • Feelings of desperation or helplessness

  • Emotional distress or frustration

  • Domestic violence

  • Homelessness

  • Drug or alcohol treatment

  • A medical or mental health situation

  • Employment or housing situation

Mental Health Urgent Care Clinic

2130 STOCKTON BLVD, BUILDING 300, SACRAMENTO, CA 95817 | PHONE: (916) 520-2460 | WEBSITE

HOURS OF OPERATION:

Monday - Friday | 10:00 AM - 8:00 PM (Last walk-in: 7:00 PM)

Saturday, Sunday, Holidays | 10:00 AM - 6:00 PM (Last walk-in: 5:00 PM)

The Mental Health Urgent Care Clinic (MHUCC) is a walk-in clinic for individuals with an urgent mental health need.

SERVICES OFFERED

  • Counseling

  • Crisis interventions

  • Evaluations and assessments

  • Peer and family support

  • Referrals and linkages to community resources

  • Brief medication management services (excluding controlled substances)

ELIGIBILITY

  • Anyone experiencing a mental health and/or co-occurring substance abuse crisis

COST

  • Does not turn anyone away due to a lack of funds

  • Accepts Medi-Cal

REFERRAL PROCESS

  • Walk-in (Call to confirm hours)

ADDITIONAL INFORMATION

Program Flyer

The Source

PHONE/TEXT: (916) 787-7678 | CHAT | FACEBOOKWEBSITE | EMAIL

The Source is a foster youth and resource family urgent response program, administered by the Sacramento Children’s Home.

SERVICES OFFERED

  • Urgent crisis support (in-person)

  • Hotline for youth and families (24 a day/7 days a week)

  • Support by Phone, Text or Live Chat

  • Case management

  • Mental health services

  • Referrals

  • Respite activities


ELIGIBILITY

  • Families in crisis or struggling

  • Caregivers of foster youth

  • Youth (up to age 26)

  • Current or former foster youth (up to age 26) in crisis or struggling

COST

  • Free

REFERRAL PROCESS

  • Call, text, or chat for support

Youth Help Network

401 S STREET, SACRAMENTO, CA 95814 | PHONE: (833) 333-2946 | FACEBOOKWEBSITE

The Youth Help Network provides outreach and crisis support to transition-age youth (TAY), ages 16 through 25 years old. 

SERVICES OFFERED

  • Outreach

  • Crisis support (by phone, in-person, & online)

  • Online support resources

ELIGIBILITY

  • Youth (16-25)

COST

  • Free

 

REFERRAL PROCESS

Inpatient Services

Services provided in a hospital where a person stays overnight either because there is a psychiatric emergency or because the person needs mental health treatment that can only be done in the hospital. Admission can be voluntary or involuntary. 

ELIGIBILITY

If you have mental illness or symptoms of mental illness and you cannot be safely treated at a lower level of care, and, because of the mental illness or symptoms of mental illness, you: 

  • Represent a current danger to yourself or others, or significant property destruction 

  • Are prevented from providing for or using food, clothing or shelter 

  • Present a severe risk to your physical health 

  • Have a recent, significant deterioration in ability to function, and 

  • Need psychiatric evaluation, medication treatment, or other treatment that can only be provided in the hospital. 

 

Voluntary admission

An individual agrees to go into and/or stay in the hospital. 

 

Involuntary admission 

Hospitals may keep an individual for up to 72 hours without their permission. Hospitals can do this when the hospital thinks you are likely to harm yourself or someone else and that you are unable to take care of your own food, housing and clothing needs. The hospital will tell you in writing what they are doing and what your rights are. If doctors think you need to stay for more than 72 hours, you have the right to a lawyer and a hearing before a judge. The hospital will tell you how to ask for this. 

 

ACCESSING INPATIENT SERVICES

An emergency is a serious mental or emotional problem such as: 

  • When a person is a danger to himself, herself, or others because of what seems like a mental illness, or 

  • When a person cannot get or use the food, shelter, or clothing they need because of what seems like a mental illness.

 

In an emergency, call 9-1-1 or take the person to a hospital emergency room. 

PATIENTS’ RIGHTS & PRIVACY 

Whenever an individual is involuntarily detained in a hospital setting, California law affords specific legal protections and the availability of a knowledgeable advocate to speak on behalf of the detained consumer.  A Consumers Self-Help Patients' Rights advocate will present the expressed interests of the client in Certification Review hearings and various other legal procedures which may occur routinely or which are requested by the client. Whenever a client in the local system feels their rights are being infringed upon or even denied, that consumer can request review of the instance and a thorough investigation will be done. 

 

Patient’s Rights Advocates are available for assistance in completing forms and resolving a Grievance, Appeal, and State Fair Hearing. A Patient’s Rights Advocate can also help with questions about your rights.

For assistance: 

  • Call the Sacramento County Mental Health Plan’s 24-hour, toll-free phone number (888) 881-4881. 

  • You may also call the Patient’s Right Advocate (916) 333-3800. 

  • If that does not solve your problem, you may call the State of California’s Ombudsman for help:

Phone

(800) 896-4042 - CA Only

(916) 654-3890 

(800) 896-2512 TTY
 

Fax

(916) 653-9194
 

Email

ombudsman@dmh.ca.gov 

PHONE SUPPORT

The following mental health services and support accessible by phone, either by call or text. These services and supports offer immediate assistance, and counseling, as well as connection to local resources.

Amala Youth Hopeline Call-In/Text-In Services

PHONE: (855) 952-6252 | WEBSITE

HOURS OF OPERATION:

CALL: Monday, Wednesday, Friday, Saturday, Sunday | 6:00 PM - 10:00 PM

TEXT: Wednesday | 6:00 PM - 10:00 PM

A free, confidential and HIPAA compliant peer counseling service for Muslim Youth. 

SERVICES OFFERED

  • Phone/Text Peer Counseling

 

ELIGIBILITY

  • Muslim Youth

COST

Free

REFERRAL PROCESS

​Call for immediate support

California Coalition for Youth Crisis Line

PHONE: (800) 843-5200 | WEBSITE

HOURS OF OPERATION: 24-hours/7-days a week

The California Youth Crisis Line (CYCL) operates the statewide emergency response system for youth (12-24) and families in crisis.

SERVICES OFFERED

  • Phone Support

  • Crisis intervention counseling

  • Resource referrals

 

ELIGIBILITY

  • Youth (12-24) 

COST

Free

REFERRAL PROCESS

​Call for immediate support

Crisis Text Line

TEXT: Text HOME to 741741 | WEBSITE | FACEBOOK MESSENGER

HOURS OF OPERATION: 24-hours/7-days a week

The Crisis Text Line is a text message option to receive crisis counseling. A live, trained Crisis Counselor receives the text and responds, all from a secure online platform. 

SERVICES OFFERED

  • Text-based crisis counseling

ELIGIBILITY

  • None

COST

  • Free

REFERRAL PROCESS

Mental Health 24-Hour Crisis Line

PHONE: (888) 881-4881 OR (916) 875-1055 | WEBSITE

Call if you are experiencing a mental health crisis.

SERVICES OFFERED

  • Telephone screening assessment

  • Determines service eligibility 

  • Linkage to services

  • Information and referral

ELIGIBILITY

  • Individuals who do not have access to benefits through a private insurance carrier

COST

  • Free

REFERRAL PROCESS

  • Call for services

Suicide Prevention Line

PHONE: (916) 368-3111 | (800) 273-TALK (8255) | (800) SUICIDE (7842433) | CHAT | WEBSITE

TEXT: Text the word HOPE to (916) 668-iCAN (4226)

HOURS OF OPERATION: 24-hours/7-days a week

The Suicide Prevention Crisis Line receives calls from people of all ages who are experiencing depression, hopelessness, alone, desperate, considering suicide. 

SERVICES OFFERED

  • Suicide prevention crisis phone line

  • Crisis Chat and Texting (not meant for emergent life-threatening situations)

  • Information and Resources

ELIGIBILITY

  • Individuals experiencing depression, hopelessness, alone, desperate, considering suicide

  • Individuals concerned about a friend or loved one who is suicidal

COST

  • Free

REFERRAL PROCESS

  • Call, text, or chat for support

The Source Support Line for Youth

PHONE: (916) 787-SUPPORT (7678) | CHAT | FACEBOOKWEBSITE | EMAIL

HOURS OF OPERATION: 24-hours/7-days a week

The Source Support Line provides urgent support to resource families and current or former foster youth during times of crisis and struggle.

SERVICES OFFERED

  • Crisis support line offered 24 hours/day, 7 days per week

ELIGIBILITY

  • Resource families 

  • Current or former foster youth

COST

  • Free

REFERRAL PROCESS

  • Call, email or chat for support

Trevor Project Crisis Line

PHONE: (866) 488-7386 | TEXT "START" TO 678-678 | CHATWEBSITE

HOURS OF OPERATION: 24-hours/7-days a week

The Trevor Project offers crisis support and services to LGBTQ youth through a safe, accepting and inclusive environment over the phone, online and through text.

SERVICES OFFERED

  • 24/7 phone-based crisis intervention and suicide prevention

  • Instant messaging service

  • Text-based support and crisis intervention

ELIGIBILITY

  • LGBTQ young people under age 25

COST

  • Free

REFERRAL PROCESS

  • Call, text, or chat for support

Veteran 24-Hour Crisis Line (National)

PHONE: 1-800-273-8255 (Press 1) | DEAF/HARD OF HEARING: (800) 799-4889 | TEXT: 838255 | CHAT WEBSITE | HOURS OF OPERATION: 24-hours/7-days a week

 

The Veterans Crisis Line is a free, confidential resource that’s available to anyone, even if you’re not registered with VA or enrolled in VA health care. 

SERVICES OFFERED

  • Phone-based crisis support for veterans

  • Text-based crisis support

  • Online chat service

ELIGIBILITY

  • All Veterans

  • All Service Members

  • National Guard and Reserve

  • Their family member and friends

COST

  • Free

REFERRAL PROCESS

  • Call, text, or chat for support

WEAVE 24-Hour Crisis Line

1900 K STREET, SACRAMENTO, CA 95811 | PHONE: (916) 920-2952 | WEBSITE

HOURS OF OPERATION: 24-hours/7-days a week

WEAVE’s 24-Hour Support and Information Line offers immediate intervention and support to survivors of survivors of domestic violence, sexual assault, and sex trafficking. Help is available in over 23 languages. 

SERVICES OFFERED

  • Support and information line

  • Immediate intervention and support

ELIGIBILITY

  • Survivors of domestic violence, sexual assault, and sex trafficking

COST

  • Free

REFERRAL PROCESS

  • Call, text, or chat for support

Respite Programs

Respite Programs provide a safe environment in which participants increase their knowledge of available supports and how to access them, improve well-being, reduce stress, increase connectedness and reduce feelings of isolation, decrease risk of harm, and reduce visits to the emergency room and psychiatric hospitals.

Abiding Hope Respite House

9916 Zion Way, Sacramento, CA 95827 | PHONE: (916) 287-4860 | WEBSITE

Abiding Hope Respite House provides a short-term respite facility to those 18 years of age and holder living with a psychiatric disability.

SERVICES OFFERED

  • 7-14 day respite

  • Resource linkage

  • Care management

  • Life skills groups 

  • Transportation 

 

ELIGIBILITY

  • Ages 18+

  • Have a psychiatric disability

  • Have a TB clearance

  • Have two weeks of sobriety

  • Be able to manage their own medication

  • Not currently at risk for self harm

  • No physical disability that affects mobility

COST

Free

REFERRAL PROCESS

  • Referrals may come from emergency rooms, law enforcement, outpatient case managers and shelters.

 

  • To self-refer, individuals may call (916) 287-4860 to participate in a phone screening to determine if they are eligible for services. 

Caregiver Crisis Intervention Respite Program

8241 AUBURN BLVD, SUITE 265, CITRUS HEIGHTS, CA 95610 | PHONE: (916) 728-9333 | WEBSITE

Del Oro Caregiver Resource Center provides a variety of services to improve and support the wellbeing of family caregivers. 

SERVICES OFFERED

  • Respite care

  • Family consultation

  • Home visits 

  • Assessment to develop a care plan 

  • Support Groups

  • Short-term counseling

  • Legal/financial consultation

COST

  • Free

 

REFERRAL PROCESS

  • Call for information and assistance

ELIGIBILITY

  • Adult caregivers of an adult with a cognitive impairing condition that occurred after the age of 18 or of someone 60+ regardless of diagnosis and requiring assistance with 2 or more activities of a daily living

Mental Health Crisis Respite Program

PHONE: (916) 737-7483 | WEBSITE

The Crisis Respite Center (CRC) is staffed 24/7 and serves any individual in Sacramento County who is at least 18 years of age experiencing a mental health crisis but is not in immediate danger to self or others.

SERVICES PROVIDED

  • Safe, stable, and supportive place to stay for up to 23 hours

  • Individualized resource plan

  • Transportation may be available

ELIGIBILITY

  • Ages 18+

  • Sacramento County Resident

  • Experiencing a mental health crisis, but not in immediate danger to self or others

COST

  • Free

REFERRAL PROCESS

  • Call for services

Mental Health Respite Program

PHONE: (916) 453-1482 | EMAILWEBSITE

Administered by Saint John’s Program for Real Change. The Mental Health Respite program provides adult women and adult women and their children in immediate crisis with short-term mental health and supportive services.

SERVICES OFFERED

  • Short-term mental health and supportive services for up to 7 days

  • Respite housing

  • Evaluations

  • Resource linkage 

  • Crisis intervention

  • Family intervention  

ELIGIBILITY

  • Adult women and women with children experiencing an immediate mental health crisis

  • Crisis cannot be life-threatening or require psychiatric hospitalization.

COST

  • Free

REFERRAL PROCESS

  • Call for services

The Ripple Effect

PHONE: (916) 891-0211 | EMAILWEBSITE

Administered by A Church for All. Using a peer run structure, The Ripple Effect, provides a safe space for respite during a crisis or emotional disturbance.

SERVICES OFFERED

  • Provides mental health respite care

  • Peer support

ELIGIBILITY

  • None

COST

  • Free

REFERRAL PROCESS

  • Call for assistance

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This program is funded by the Sacramento County Division of Behavioral Health Services through the voter approved Proposition 63, Mental Health Services Act (MHSA).

PHONE | (916) 366-4600

     FAX | (916) 855-5448

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