Behavioral Health Crisis Resources
This resource list provides information about most of the programs specifically designed for behavioral/mental health crisis situations. Certain eligibility requirements may apply. Services may be listed more than once. If you are in need of diagnostic, medication, or treatment services, which require an authorization, please contact the Sacramento County Access Team at (916) 875-1055 or toll free at 1-888-881-4881.
SacMap tries to keep this list up-to-date. If you find information that is incorrect or needs to be updated, or a great resource we should include, please email us.
Crisis Phone Support
The following mental health services and support accessible by phone, either by call or text. These services and supports offer immediate assistance, and counseling, as well as connection to local resources.
Call or Text 988
The 988 Suicide & Crisis Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the United States. The 988 Lifeline offers Spanish call, text, and chat services. Additionally, the 988 Lifeline offers an interpretation service in over 240 languages and dialects through the call option to 988.
(800) 843-5200
Free, 24-hour statewide emergency response and referral system for youth (age 12-24) and families in crisis.
Text HOME to 741741
Free, 24-hour, text counseling support for any mental health crisis.
Mental Health 24-Hour Crisis Line
(888) 881-4881 or (916) 875-1055
Free crisis support and service navigation for uninsured residents of Sacramento County who are having a mental health crisis.
(916) 428-3271
Provides free culturally appropriate and responsive services to Asian & Pacific Islander women and children impacted by domestic violence, sexual assault, and human trafficking.
800-799-7233
A free, 24-hour confidential crisis hotline for survivors of domestic violence.
(800) RUNAWAY (800-786-2929)
Provides confidential crisis intervention services for homeless and runaway youth, and youth in crisis. Services also available for parents and families.
(877) 360-LGBT (5428)
Free, 24-hour, crisis and emotional support for LGBT+ older adults.
1(800) 662-HELP (4357)
A free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
(877) 565-8860
Free, 24-hour confidential and anonymous peer support line for transgender individuals and their friends/family.
(866) 488-7386 | Text "START" to 678-678 | Chat
Free, confidential 24-hour crisis support and suicide prevention services for LGBTQ+ youth who are struggling with coming out, LGBTQ+ identity, depression and suicide.
(916) 920-2952
Free, 24-hourconfidential intervention and support to survivors of survivors of domestic violence, sexual assault, and sex trafficking.
Crisis Respite Programs
Crisis respite programs are available 24 hours a day, 7 days a week. They provide a safe environment for individuals to take a time out, receive emotional support, improve well-being, reduce stress and feelings of isolation as well as increase their knowledge of available supports and how to access them.
9916 Zion Way, Sacramento, CA 95827
(916) 287-4860
Program Description
Provides short-term mental health crisis respite stays for adults living with a psychiatric disability in an effort to avoid the need to access the emergency room or receive acute hospitalization.
Services
-
7-14 day respite
-
Resource linkage
-
Care management
-
Life skills groups
-
Transportation
Eligibility
-
Age 18 and older
-
Have a psychiatric disability
-
Have a TB clearance
-
Have two weeks of sobriety
-
Be able to manage their own medication
-
Not currently at risk for self harm
-
No physical disability that affects mobility
Cost
Free
How to Access Services
Call (916) 287-4860 to arrange a phone screening to determine eligibility.
8241 Auburn Blvd., Suite 265, Citrus Heights, CA 95610
(916) 728-9333
Monday - Friday 8:30 am - 4:30 pm
Program Description
Provides respite care for family caregivers of people diagnosed with cognitive disorders, primarily dementia.
Services
-
Respite care
-
Family consultation
-
Home visits
-
Assessment to develop a care plan
-
Support groups
-
Short-term counseling
-
Legal/financial consultation
Eligibility
Adult caregivers (age 18 & older) for anyone living with cognitive disorders
Cost
Free
How to Access Services
Call for information and assistance
(916) 737-7483
24-hours/day, 7-days/week
Program Description
Respite care (up to 23 hours) for adults experiencing a mental health crisis, but are not in immediate danger to self, or others.
Services
-
Safe, stable, and supportive place to stay for up to 23 hours
-
Individualized resource plan
-
Linkage to resources
-
Transportation to the Center may be available
Eligibility
Adults (age 18 and over) experiencing a mental health crisis but who are not in immediate danger to self or others
Cost
Free
How to Access Services
Call for intake
8401 Jackson Rd., Sacramento, CA 95825
(916) 453-1482 | info@saintjohnsprogram.org
Program Description
Provides mental health and supportive services for adult women, including those with children, who are in a crisis that may be severe but is not life-threatening or in need of psychiatric hospitalization.
Services
-
Immediate crisis intervention
-
Private respite housing for up to 7 days
-
Individual/family therapy
-
Mental health evaluations
-
Peer counseling and support
-
Case management
-
Resource referrals
-
Family intervention
Eligibility
-
Women age 18 and older
-
Women with children (2 months to 18 years old, if in high school. All children must fully vaccinated)
-
Must be experiencing an immediate mental health crisis that is not life-threatening or requires psychiatric hospitalization
Cost
Free
How to Access Services
Call for services
7270 East Southgate Dr., Sacramento, CA, 95823
(916) 393-8387
Monday – Friday 9:00 am – 5:00 pm
Program Description
Provides services and supports for veterans and their families.
Services
-
Housing support
-
Case management
-
Individual/group counseling
-
Employment services
-
Art therapy
-
Substance abuse treatment
Eligibility
Veterans and their families/friends
Cost
Free
How to Access Services
Call for assistance
4704 Roseville Rd., Suite 110, North Highlands, CA 95660
(916) 891-0211 | therippleeffect@achurchforall.org
Program Description
Peer-based mental health respite services for individuals experiencing a mental health crisis, which is not life threatening or in need of psychiatric hospitalization.
Services
-
Peer counseling
-
Care coordination
-
Resource referrals
Eligibility
Adults (age 18 to 70) who are not a danger to themselves or others, and not eligible for psychiatric hospitalization
Cost
Free
How to Access Services
Call for an appointment
Direct Crisis Services
These services provide mental health support for people with a mental health problem that can’t wait for a regular, scheduled appointment.
5523 34th St., Sacramento, CA 95820 | (916) 452-3601
3301 37th Ave., Sacramento, CA 95824 | (916) 210-8733
Monday - Friday 8:30 am - 5:00 pm
Program Description
Provides short-term mental health crisis respite stays for adults living with a psychiatric disability in an effort to avoid the need to access the emergency room or receive acute hospitalization.
Services
-
7-14 day respite
-
Resource linkage
-
Care management
-
Life skills groups
-
Transportation
Eligibility
Latino individuals and families of all ages
Cost
Free
How to Access Services
Call for information and assistance
Community Support Team
(916) 874-6015 | Monday - Friday 8:00 am - 5:00 pm
Program Description
A mobile mental health crisis response team of peer/family support specialists and mental health counselors that proactively assist community members with early mental health intervention.
Services
-
Crisis intervention
-
Mental health assessments and intervention
-
Linkage and/or re‐linkage to treatment providers
-
Linkage to community supports
-
Follow up care
-
Peer and/or family support
-
Safety planning
Eligibility
Sacramento County residents of all ages
Cost
Free
How to Access Services
Call for services
4533 Pasadena Ave., Sacramento, CA 95821 | (916) 679-3600
6699 South Land Park Dr., Sacramento, CA 95831 | (916) 394-2000
24-hours/7-days a week
Program Description
The Sacramento Crisis Nursery is a family-strengthening program, where parents can bring their children ages 0-5 to one of two Sacramento nurseries for emergency childcare services or overnight care during difficult times.
Services
-
Emergency childcare services provided 24 hours a day, 365 days a year (Children may stay up to 30-days)
-
Crisis intervention services and case management support for the family
Eligibility
-
Children (age 0 to 5) of parents experiencing difficult times or a crisis.*
-
High priority cases receive preference
-
Does not serve foster children or children requiring excessive one-to-one supervision
Cost
Free
How to Access Services
-
Call for appointment and space availability
-
Wait-list available
Examples of crisis situations
-
A sudden illness or accident
-
Feelings of desperation or helplessness
-
Emotional distress or frustration
-
Domestic violence
-
Homelessness
-
Drug or alcohol treatment
-
A medical or mental health situation
-
Employment or housing situation
2130 Stockton Blvd., Bldg. 300, Sacramento, CA 95817 | (916) 520-2460
Open 24-hours/day, 7-days/week
Program Description
Provides urgent mental health care to anyone experiencing a mental health and/or a co-occurring substance abuse crisis.
Services
-
Counseling
-
Crisis interventions
-
Evaluations and assessments
-
Peer and family support
-
Referrals and linkages to community resources
-
Brief medication management services (excluding controlled substances)
Eligibility
Anyone experiencing a mental health and/or co-occurring substance abuse crisis. See flyer for more details.
Cost
-
Does not turn anyone away due to a lack of funds
-
Accepts Medi-Cal
How to Access Services
Walk-in
(916) 428-3271
24-hours/day, 7-days/week
Program Description
Provides culturally appropriate and responsive services and supports to Asian & Pacific Islander and other underserved women and children impacted by domestic violence, sexual assault, and human trafficking.
Services
-
24-hour multilingual support line
-
Crisis interventions
-
Emergency shelter
-
Support Groups
-
Parenting support
-
Job training
Eligibility
Asian & Pacific Islander and other underserved women and children impacted by domestic violence, sexual assault, and human trafficking
Cost
Free
How to Access Services
Call for immediate support
2750 Sutterville Rd. Sacramento, 95820
(916) 787-7678 | thesource@kidshome.org | Chat | Facebook
24-hours/day, 7-days/week
Program Description
Provides support to youth up to 26 years old and caregivers during times of crisis and struggle.
Services
-
Crisis support for youth and their caregivers
-
Hotline for youth and families (24/7)
-
Case management
-
Referrals and resources
-
Respite activities
-
Support groups for caregivers
Eligibility
-
Youth (up to age 26) in crisis or struggling
-
Caregivers
-
Priority given to current and former foster youth, or a caregiver of a foster youth
Cost
Free
How to Access Services
Call, text, or chat for support
(916) 890-3000 or 711
24-hours-a-day / 7-days-a-week
Program Description
Provides a crisis residential program (up to 30 days) to help young adults successful transition back to community living after a psychiatric crisis. Admission is voluntary.
Services
-
Individual/group counseling, & psychiatry
-
Wellness Recovery Action Plans (WRAP)
-
Linkages to housing, education, vocational, healthcare, and other community-based services
Eligibility
-
Sacramento County young adults (age 18 to 29)
-
Available to those with or without Medi-Cal
-
Download the referral check list
Cost
Free
How to Access Services
-
Referrals must come from a physician or the Mental Health Urgent Care Clinic.
-
Parents and caregivers take the Crisis Residential Program Referral Form and the LIC602 Form to a physician or the Mental Health Urgent Care Clinic for completion.
-
Both forms must be faxed by the doctor’s office or the Urgent Care Clinic to (916) 244-2751
-
Call (833) 333-2946 or text: (916) 860-9819
Monday – Friday 9:00 am – 7:00 pm
Program Description
Provides free, short term services and support to all youth ages 16 to 25 years old in Sacramento County.
Services
-
Outreach
-
Crisis support (by phone, in-person, & online)
-
Peer support
-
Assistance with obtaining California identification and birth certificates
-
Life skills education
-
Health service navigation
-
Mental health assessments for Medi-Cal eligible youth
-
Housing and service referrals
-
Employment and education assistance
-
Assistance with connecting to local social groups
Eligibility
Youth (age16 to 25) in Sacramento County
Cost
Free
How to Access Services
Inpatient Services
Services provided in a hospital where a person stays overnight either because there is a psychiatric emergency or because the person needs mental health treatment that can only be done in the hospital. Admission can be voluntary or involuntary.
Psychiatric Inpatient Hospital Services
These are services provided in a licensed psychiatric hospital based on the determination of a licensed mental health professional that the person requires intensive 24-hour mental health treatment.
Individuals are admitted to inpatient services when they have a mental illness, or symptoms of mental illness, that cannot be safely treated at a lower level of care, and, because of the mental illness or symptoms of mental illness, they:
-
Represent a current danger to themselves or others, or significant property destruction
-
Are prevented from providing for or using food, clothing or shelter
-
Present a severe risk to they physical health
-
Have a recent, significant deterioration in ability to function, and
-
Need psychiatric evaluation, medication treatment, or other treatment that can only be provided in the hospital.
Accessing Inpatient Services
Members of the Sacramento County Mental Health Plan and the uninsured must go to the Sacramento County Mental Health Treatment Center or call the Access Team for assessment.
-
Sacramento County Mental Health Treatment Center
2150 Stockton Blvd., Sacramento, CA 95817
Phone: 916-875-1000
Hours: 24 hours per day/ 7 days per week
-
Mental Health Access Team
Phone: (916) 875-1055
TTY/TDD: (916) 876-8892
Hours: Monday - Friday 8:00 am - 5:00 pm
After Hours: (888) 881-4881
Individuals with private insurance should contact the insurance number on the back of their medical card to find out information about their inpatient benefits. This should be done prior to a crisis.
Regardless of insurance, in an emergency, call 9-1-1 or take the person to a hospital emergency room.
An emergency is a serious mental or emotional problem such as:
-
When a person is a danger to himself, herself, or others because of what seems like a mental illness, or
-
When a person cannot get or use the food, shelter, or clothing they need because of what seems like a mental illness.
Admission
Individuals may be voluntarily or involuntarily to a psychiatric inpatient hospital.
Voluntary admission
An individual agrees to go into and/or stay in the hospital. They can choose to leave at any time as long as they are not a danger to themselves and can take care of their own basic needs (e.g., food, housing and clothing needs).
Involuntary admission
Hospitals may keep an individual for up to 72 hours without their permission. Hospitals can do this when the hospital thinks you are likely to harm yourself or someone else and that you are unable to take care of your own food, housing and clothing needs. The hospital will tell you in writing what they are doing and what your rights are. If doctors think you need to stay for more than 72 hours, you have the right to a lawyer and a hearing before a judge. The hospital will tell you how to ask for this.
Additional Crisis Supports
The following resources may help you after a behavioral health crisis.
Crisis Navigation Program
933 Tech Center Dr., Suite 100, Sacramento, CA, 95826
(510) 613-0330
Program Description
Assists community members with navigating mental health services following treatment for a mental health crisis at an emergency room or inpatient hospital.
Services
-
Crisis intervention
-
Wellness planning
-
Short-term resource navigation assistance and linkage to services (up to 60 days)
Eligibility
Sacramento County residents (all ages) currently receiving services for a mental health crisis in a Sacramento County emergency room or psychiatric hospital
Cost
Free
How to Access Services
Referrals must come from an emergency department or an inpatient psychiatric hospital
1015 20th Street, Sacramento, CA 95811
Monday – Friday 10:00 am – 6:00 pm | Saturday – Sunday 10:00 pm – 4:00 pm
(916) 442-0185 ext. 126
Program Description
Provides services and support to LGBTQ+ people who have been victims of discrimination, harassment, violence, trafficking, hate crimes, or other physical, emotional, or financial abuse.
Services
-
Reporting assistance
-
Legal aid
-
Mental health support
-
Emergency shelter
-
Q-Spot Youth Center
-
Youth transitional housing
-
Additional services: crisis intervention, victim compensation assistance, employment assistance, housing navigation, & life skills workshops
Eligibility
Community members who have been victims of discrimination, harassment, violence, trafficking, hate crimes, or other physical, emotional, or financial abuse.
Cost
Services are free and available to all eligible community members regardless of immigration status
How to Access Services
Drop-in or call
This program is funded by the Sacramento County Division of Behavioral Health Services through the voter approved Proposition 63, Mental Health Services Act (MHSA).