Caregiver Crisis Intervention Respite Program

8241 AUBURN BLVD, SUITE 265, CITRUS HEIGHTS, CA 95610 | PHONE: (916) 728-9333 | WEBSITE

Del Oro Caregiver Resource Center provides a variety of services to improve and support the well-being of family caregivers. 

SERVICES OFFERED

• Respite care

• Family consultation

• Home visits 

• Assessment to develop a care plan 

• Support Groups

• Short-term counseling

• Legal/financial consultation

COST

• Free

 

REFERRAL PROCESS

• Call for information and assistance

ELIGIBILITY

• Adult caregivers

  • of an adult with a cognitive impairing condition that occurred after the age of 18 or

  • of someone 60+ regardless of diagnosis and requiring assistance with 2 or more activities of a daily living

​Mental Health 24-Hour Crisis Line

PHONE: (888) 881-4881 OR (916) 875-1055 | WEBSITE

Call if you are experiencing a mental health crisis.

SERVICES OFFERED

• Telephone screening assessment

• Determine service eligibility 

• Linkage to services

• Information and referral

​​

ELIGIBILITY

• Individuals who do not have access to benefits through a private insurance carrier

COST

• Free

​

REFERRAL PROCESS

• Call for immediate assistance

Mental Health Urgent Care Clinic

2130 STOCKTON BLVD, BUILDING 300, SACRAMENTO, CA 95817 | PHONE: (916) 520-2460 | WEBSITE

HOURS OF OPERATION

MONDAY - FRIDAY | 10:00 AM - 8:00 PM (LAST WALK-IN at 7:00 PM)

SATURDAYS, SUNDAYS, HOLIDAYS | 10:00 AM - 6:00 PM (LAST WALK-IN AT 5:00 PM)          

The Mental Health Urgent Care Clinic (MHUCC) is a walk-in clinic for individuals with an urgent mental health need.

SERVICES OFFERED​

• Counseling

• Crisis interventions

• Evaluations and assessments

• Peer and family support

• Referrals and linkages to community resources

• Brief medication management services (excluding controlled substances)

​

ELIGIBILITY

• Anyone experiencing a mental health and/or co-occurring substance abuse crisis

COST

• Does not turn anyone away due to a lack of funds

• Accepts Medi-Cal

​

REFERRAL PROCESS

• Walk-in (Call to confirm hours)

​

ADDITIONAL INFORMATION

Program Flyer

SAGE National LGBT Elder Hotline                         PHONE: (877) 360-LGBT (5428) | WEBSITE | HOURS OF OPERATION: 24-hours a day/7-days a week

 

The SAGE National LGBT Elder Hotline provides LGBT older adults to friendly responders ready to listen. 

SERVICES OFFERED

• Crisis response services

• Information and links to local resources

​

ELIGIBILITY

• LGBTQ older adults and their caregivers

COST

• Free

​

REFERRAL PROCESS

• Call

• Visit the website for additional resources

Trans Lifeline

PHONE: (877) 565-8860 | WEBSITE | HOURS OF OPERATION: 24-hours a day/7 days a week

 

The Trans Lifeline is a confidential and anonymous hotline connecting trans people, and their friends and family, with peer support, community support and resources.

SERVICES OFFERED

• 24/7 peer based support

• Information and links to local resources

• Microgrants to support Trans & Nonbinary individuals

​

ELIGIBILITY

• Trans, Nonbinary, & those questioning their gender identity of any age

• Friends/Family of Trans, Nonbinary & those questioning their gender identity

COST

• Free

​

REFERRAL PROCESS

• Call for immediate support

• Friends/Family call the main line & ask for the Friends/Family hotline

• Visit the website for additional resources

Veteran 24-Hour Crisis Line (National)

PHONE: (800) 273-8255 (Press 1) | DEAF/HARD OF HEARING: (800) 799-4889 | TEXT: 838255 | CHAT WEBSITE | HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

 

The Veterans Crisis Line is a free, confidential resource that’s available to anyone, even if you’re not registered with VA or enrolled in VA health care. 

SERVICES OFFERED

• 24-hour crisis phone line for veterans, service members, as well as their family and friends.​

​

ELIGIBILITY

• Veterans of all ages

• All service members, including National Guard and Reserve

• Family members and friends of veterans

COST

• Free

​

REFERRAL PROCESS

• Call/Text/Chat for immediate assistance

Outpatient services may include:

• Counseling and psychotherapy 

• Medication support services

• Case Management

• Assessments

• Plan Development

• Evaluations and monitoring

​

Prior authorization is required for outpatient, non-emergency services.

Please contact the Access Team at (916) 875-1055 or toll free at (888) 881-4881 for availability, accommodation needs and referral to the listed providers. Deaf and hard of hearing individuals may contact the Access Team by TTY/TDD at (916) 876-8892 or California Relay 711. For more information about Sacramento County's Provider List, please contact 

​

What does the Access Team do?

• Provides Sacramento County residents with referrals or linkages to authorized specialty mental health services

• Determines eligibility for services based on referral information and by conducting a brief phone screening in the individual’s primary language. (Medical necessity, Medi-Cal, etc.)

​

What is the process to get outpatient services?

1. Call the Access Team: (916)-875-1055 / (888) 881-4881

2. The Access Team will conduct an assessment to determine the level of service needed.

3. The Access Team will give you the provider’s name and telephone number. 

4. The provider will contact you to set up an appointment after the Access Team has authorized services.

 

Access Brochure

Friendship Line California

PHONE: 1 (888) 670-1360) | WEBSITE | HOURS OF OPERATION: 24-hours a day/7-days a week

 

Friendship Line California is a free crisis intervention hotline and a warmline for non-emergency emotional support calls.

SERVICES OFFERED

• Crisis response services

• Non-emergency emotional support

​

ELIGIBILITY

• Older adults (60+) 

COST

• Free

​

REFERRAL PROCESS

• Call for immediate assistance

SAGE National LGBT Elder Hotline                         PHONE: (877) 360-LGBT (5428) | WEBSITE | HOURS OF OPERATION: 24-hours a day/7-days a week

 

The SAGE National LGBT Elder Hotline provides LGBT older adults to friendly responders ready to listen. 

SERVICES OFFERED

• Crisis response services

• Information and links to local resources

​

ELIGIBILITY

• LGBTQ older adults and their caregivers

COST

• Free

​

REFERRAL PROCESS

• Call

• Visit the website for additional resources

Trans Lifeline

PHONE: (877) 565-8860 | WEBSITE | HOURS OF OPERATION: 24-hours a day/7 days a week

 

The Trans Lifeline is a confidential and anonymous hotline connecting trans people, and their friends and family, with peer support, community support and resources.

SERVICES OFFERED

• 24/7 peer based support

• Information and links to local resources

• Microgrants to support Trans & Nonbinary individuals

​

ELIGIBILITY

• Trans, Nonbinary, & those questioning their gender identity of any age

• Friends/Family of Trans, Nonbinary & those questioning their gender identity

COST

• Free

​

REFERRAL PROCESS

• Call for immediate support

• Friends/Family call the main line & ask for the Friends/Family hotline

• Visit the website for additional resources

Veteran 24-Hour Crisis Line (National)

PHONE: (800) 273-8255 (Press 1) | DEAF/HARD OF HEARING: (800) 799-4889 | TEXT: 838255 | CHAT WEBSITE | HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

 

The Veterans Crisis Line is a free, confidential resource that’s available to anyone, even if you’re not registered with VA or enrolled in VA health care. 

SERVICES OFFERED

• 24-hour crisis phone line for veterans, service members, as well as their family and friends.​

​

ELIGIBILITY

• Veterans of all ages

• All service members, including National Guard and Reserve

• Family members and friends of veterans

COST

• Free

​

REFERRAL PROCESS

• Call/Text/Chat for immediate assistance

Friends for Survival: Bereavement Support and Grief Services

PHONE: (916) 392-0664 OR (800) 646-7322 | EMAIL |  WEBSITE

HOURS OF OPERATION: TUESDAY - THURSDAY | 9:00 AM - 4:00 PM | PHONES ANSWERED 7-DAYS A WEEK

Friends for Survival provides a variety of peer support services that comfort, encourage, and educate those experiencing grief due to a suicide death of a family member or friend. 

SERVICES OFFERED

• Monthly meetings of grief support and education

• Monthly newsletter of sharing and information

• Comprehensive list of resources and reference library

• Speakers available for work places and agencies impacted by a suicide death

• Education from healthcare professionals and community advocates

• Toll Free Suicide Loss Helpline: 1-800-646-7322​​

ELIGIBILITY

• Bereavement support for those grieving the loss of family or friend to suicide. 

​

COST

• Free

 

REFERRAL PROCESS

Register for groups

Iu-Mien: Healthy Village Senior Group

6000 LEMON HILL DRIVE, MUTUAL HOUSING COMMUNITY ROOM, SACRAMENTO, CA 95824

PHONE: (916) 393-3083 | WEBSITE

GROUP DAYS/TIMES: MONDAY & WEDNESDAY | 9:00 AM - 12:00 PM

The Healthy Village Senior Group provides adult members of the Iu Mien community (aged 40 years and older) with health and wellness education, community connection, information about community resources, and support through group and community events. 

SERVICES OFFERED

• Health and wellness education

• Support groups

• Community events

• Activities to promote a sense of community (e.g. sharing stories, discussing current event)

• Information about community resources

​

ELIGIBILITY

• Adult members of the Iu Mien community (aged 40 years and older)

COST

• Free

​

REFERRAL PROCESS

• Drop-in or call for more information

​

ADDITIONAL INFORMATION

​Group Flyer 

La Familia: Senior Companionship Program

3301 37TH AVENUE, SACRAMENTO, CA 95824 | PHONE: (916) 210-8773 | WEBSITE

HOURS OF OPERATION: MONDAY - FRIDAY | 9:00 AM - 5:30 PM

The Senior Companionship Program for isolated Latino seniors

SERVICES OFFERED

• Home visits and ​assistance to isolated seniors

​

ELIGIBILITY​

• Latino seniors.

COST

• Free

​

REFERRAL PROCESS

• Call for services

SeniorLink

3870 ROSIN COURT, SUITE 130, SACRAMENTO, CA 95834 | PHONE: (916) 369-7872 | WEBSITE

HOURS OF OPERATION: MONDAY – SATURDAY |  8:00 AM - 5:00 PM

El Hogar's SeniorLink program provides support to older adults (55+) experiencing isolation and/or early signs of depression or anxiety. Staff reach out to program participants in their homes or community settings and assist with improving their health and wellness, collaborating with health care providers, increasing opportunities for socialization, and providing transportation services as needed.

SERVICES OFFERED

• Activities and Outings

• Collaboration with Health Care Providers

• Transportation and Referral Services

• Cultural Groups

• Volunteer Activities

• Advocacy

• Skill Development​

COST

• Free

​

REFERRAL PROCESS

• SeniorLink accepts referrals for participants from anyone

• Referral Form

ELIGIBILITY

• Older adults (55+)  

• Residents of Sacramento County 

• Experiencing isolation and/or early signs of depression or anxiety

• Cannot be receiving services through Sacramento County’s Mental Health Plan or be enrolled in an intensive case management program

Senior Peer Counseling | Supporting Community Connections: Older Adult Program

720 HOWE AVENUE, SUITE 102, SACRAMENTO, CA 95825 | PHONE: (916) 855-5444 | WEBSITE

HOURS OF OPERATION: MONDAY – FRIDAY |  9:00 AM - 5:00 PM

 

The Cal Voices Senior Peer Counseling/Supporting Community Connections program provides peer counseling, referrals, community connection and advocacy for adults 55 years and older, who are isolated, homebound older adults in Sacramento County.

SERVICES OFFERED

• Peer counseling

• Referrals

• Community Connection

• Community education and training about mental health issues, cultural competency and the value of volunteering. 

​

ELIGIBILITY

• Older adults (55+)  

• Residents of Sacramento County 

• Experiencing isolation or homebound

COST

• Free

​​

REFERRAL PROCESS

• Senior Peer Counseling accepts referrals for participants from anyone.

​

Consider volunteering as a Senior Peer Counselor!​

Suicide Prevention Line

PHONE: (916) 368-3111 | (800) 273-TALK (8255) | (800) SUICIDE (7842433) | CHAT | WEBSITE

TEXT: Text the word HOPE to (916) 668-iCAN (4226)

HOURS OF OPERATION: 24-HOURS A DAY/7-DAYS A WEEK

The Suicide Prevention Crisis Line receives calls from people of all ages who are experiencing depression, hopelessness, alone, desperate, considering suicide. 

SERVICES OFFERED

• Suicide prevention crisis phone line

• Crisis Chat and Texting (not meant for emergent life-threatening situations)

• Information and Resources

​

ELIGIBILITY

• Individuals experiencing depression, hopelessness, alone, desperate, considering suicide

• Individuals concerned about a friend or loved one who is suicidal

COST

• Free

​

REFERRAL PROCESS

• Call, text, or chat for support